Hi, I'm Lisa and I'm the person behind Your Happy Customer - I support business relationships with customer focused strategies and solutions.

Are you an established service business who cares about their customers having an amazing experience - and want them to tell everyone about it!

My step-by-step, simple approach will be unique to your business and result in a roadmap of relationship marketing techniques to create excellent client relationships, advocacy and loyalty.
I will take you through all you need to effectively listen to your customers, build on your identified business values and ensure your customers will love you and share their excellent experience of working with you – so you build your client base!

If you’d like to discover how a customer-led marketing strategy can support your business growth and reduce your costs of sale, start your Happy Customer journey today.

The Benefits of Good Customer Relations

Why does your business need Happy Customers?

Inhale the future exhale the past

Customer Relationship Management

How can you attract (and keep) Happy Customers?

There’s no great secret to effective customer relationship management. It’s about applying simple but solid solutions; a lot of listening and a bit of common sense. Step by step, I’ll help your business to enjoy greater customer loyalty, increased revenue and real direction as well as reductions in your sales and marketing costs.

My packages of support can include:

These principles can successfully be applied by businesses of all sizes.
Packages are bespoke to your business needs and you can have me do it all for you, or just be there to hold your hand and walk you through it.

Working with me...

Sign up for free advice, insight and customer experience stories!

Sharing is caring, so I'll be sharing some of the amazing best practice that I come across in my work - and also some of the shockers (that we can learn from). If you are keen to offer the very best levels of service to your customers and clients, sign up for regular updates and pick up some useful tips and tricks from those who do it well, as well as what not to do! x

Latest Blogs

News, tips and articles

No posts found!

First a promise – I’ll only offer to work with you if I think I can really help you!  I’m honest and my business is built on happy customers, so it’s no use to either of us if I’m not able to do what you need.  If you need specialist help, I’m very happy to refer you to one of my network of amazing colleagues who do what they do very well (or they wouldn’t be on my list!).

Secondly – I love to help…and occasionally I do offer up free taster sessions and/or consultations so please stay in touch with me to be the first to know about any developments.  I’ll also offer up some useful resources here as and when I can, so keep checking back or sign up for notifications of new stuff available.

Finally, I’ll do my very best for your business, but you have to commit to listen, put in some of the necessary thinking and work, share and come on board.  It’s an easy but essential part of it all working!

If you are not convinced, or not sure how this would work for you – it’s no problem to put you in touch with my previous and current clients for references and recommendations – this is also a fundamental part of what I do.

Thank you (I say this a lot!) x

Lisa Clennell, Founder


We would love you to follow, like and share our posts and stories...